Effective Date: January 1, 2026
Last Updated: April 28, 2026
Carlton Mere Pte. Ltd. ("Carlton Mere," "we," "us") operates the website carltonmere.com. This Privacy Policy explains how personal data is collected, used, disclosed, and protected when you visit this site. This policy complies with Singapore's Personal Data Protection Act 2012 (PDPA).
Data Collected
When you use the contact form on this site, the following information may be collected:
- Full name
- Email address
- Phone number
- Message content
This information is collected solely for the purpose of responding to your inquiry. It is not used for marketing, sold to third parties, or shared with external organizations.
Cookies
This site uses a single functional cookie to record whether you have acknowledged the cookie notice banner. This cookie:
- Is stored in your browser's local storage
- Contains only a preference value ("accepted" or "rejected")
- Does not track browsing behaviour or identify you personally
- Can be deleted at any time by clearing your browser's local storage
No third-party tracking cookies, analytics systems, or advertising networks are used on this site.
Data Storage and Security
Contact form submissions are transmitted via the website and stored securely. Access to submitted data is restricted to authorized personnel only. We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, or destruction.
Data Retention
Personal data collected through the contact form is retained for a maximum of 12 months from the date of submission. After this period, the data is permanently deleted unless a longer retention period is required by law or for the resolution of an ongoing inquiry.
Your Rights Under PDPA
Under Singapore's Personal Data Protection Act, you have the right to:
- Access your personal data held by us
- Request correction of inaccurate data
- Withdraw consent for data collection (where consent was the basis for collection)
- Request deletion of your personal data
To exercise any of these rights, contact us at privacy@carltonmere.com. Requests are processed within 30 business days.
Third-Party Links
Articles on this site may contain links to external websites (retailers, government resources, community organizations). Carlton Mere is not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any site you visit through external links.
Changes to This Policy
This Privacy Policy may be updated periodically. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the site following any changes constitutes acceptance of the updated policy.
Contact for Privacy Matters
Carlton Mere Pte. Ltd.
160 Robinson Road, #14-04
Singapore 068914
Email: privacy@carltonmere.com
Phone: +65 6220 8455